SSLHost.co.uk SSLHost.co.uk

Terms of Service
Revision date: 01 Jan 2017

All services provided by SSLHost ("SSLHost") may be used for lawful purposes only. Transmission, storage or presentation of any information, data or material in violation of any federal, state, city, or country law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless SSLHost from any claims resulting from the use of service which damages the subscriber or any other party.

Prohibited are sites that promote any illegal activity or present content that may be damaging to SSLHost' servers, or any other server on the Internet. Links to such materials are also prohibited.

Examples of unacceptable content or links:

pirated software
hacker programs or archives
Warez sites
Obscene material

NOTICE: IF YOUR ACCOUNT IS FOUND TO CONTAIN ILLEGAL ACTIVITY, ILLEGAL MP3 FILES, PIRATED SOFTWARE, HACKER PROGRAMS, WAREZ PROGRAMS, OR ANY OTHER ILLEGAL FILES, YOUR ACCOUNT WILL BE TERMINATED IMMEDIATELY, WITHOUT NOTICE. ADDITIONALLY, SSLHost MAY NOTIFY THE PROPER AUTHORITIES OF YOUR ACTIONS.

Traffic Usage
All account plans come with a predetermined amount of traffic allowance. You can use all of your allowance but any overage will result in the site not functioning until the start of the next payment month when the allowance is reset.

IRC
We currently do not allow IRC or IRC bots to be operated on our servers.

Server Abuse
Any attempt to undermine or cause harm to a server or customer of SSLHost is strictly prohibited. As our customer you are responsible for all your accounts. Should you violate the Terms of Services outlined within, your account will be cancelled without chance of refund.

Refusal of Service
We reserve the right to refuse, cancel or suspend service, at our sole discretion.

All sub-networks, distributive hosting sites and dedicated servers of SSLHost must adhere to the above policies, with the exception of system resources in respect to dedicated servers.

Billing
Billing is automatically performed at account creation.

Renewal
30 days, 7 days, and 1 day before renewal is due, reminders will be sent via email. Renewal can be completed on the site at any time during this period. Any renewals will extend the accounts due date by the amount paid for (not the date renewal is made).

Money back guarantee & refund policy
We offer a 7 day Money back guarantee.
Refunds: If, after 7 days from activation, you are not happy with the service or do not wish to keep it you may email us at accounts@sslhost.co.uk and request a full refund. This refund will be performed within 72 hours and there will be no dispute. However this refund only applies once per account.

Account Deactivations
On the day due if no payment has been made the account will be suspended. 7 days after that the account may be terminated which will result in the loss of any files/data hosted on the account

Cancellation Refunds
We DO NOT refund partial monthly fees to accounts not required that are past the 7 day refund period. Your account will function until the due date unless you specifically inform us you would like it removed.

Refusal of Service
We reserve the right to refuse, cancel or suspend service, at our sole discretion.

Limitation of Liability
SSLHost shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from SSLHost ' servers going off-line or being unavailable for any reason whatsoever. Furthermore, SSLHost shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of SSLHost ' servers. All damages shall be limited to the immediate termination of service.

Violations
Violations of these Acceptable Use Policies should be referred to accounts@sslhost.co.uk. All complaints will be investigated promptly. Failure to follow any term or condition will be grounds for immediate account deactivation.

Disclaimer
SSLHost cannot be held liable for system down time, crashes or data loss. We cannot be held liable for any predicated estimate of profits which a client would have gained if their site was functioning. Moreover, SSLHost holds no responsibility for the use of our clients' accounts. Failure to comply with any terms or conditions will result in the automatic deactivation of the account in question. We reserve the right to remove any account, without advance notice for any reason without restitution, as SSLHost sees fit.

Account Activation
By activating your account with SSLHost, you agree to the above policies and disclaimer. Upon requesting activation of an account, you are required to accept these policies, guidelines and disclaimer.

NOTICE: If you sign up for an account and fail to comply with these terms, no refunds will be given. We will, however, advise you by e-mail or phone prior to taking any action to provide you with an opportunity to correct the problem.

Server Uptime Guarantee
SSLHost guarantees 99.9% service (http, ftp, pop, imap, smtp) uptime on all hosting plans. Should we fail to deliver this for any given calendar month, your account will be refunded a pro-rated amount for the duration of excessive downtime.

SSLHost reserves the right to amend any or all of the above policies, guidelines and disclaimer without notification. We also retain the right to increase any pricing and make changes to our account plans without notification.

Privacy
Revision date:01 Jan 2017

SSLHost has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for this Web site.

Information Automatically Logged

We use your IP address to determine the VAT rate applicable to your country.

Order Forms

Our site uses an order form for customers to request services. (128 bit encryption). No sensitive information is provided or requested.

Contact information from the order forms is used to get in touch with the customer when necessary and provide account information.

Unique identifiers are collected from Web site visitors to verify the user's identity.

Security

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. We use strong SSL encryption to ensure your privacy.

Third Parties

Information collected on this site is strictly for our use, NO OTHER OUTSIDE PERSONS MAY VIEW YOUR PERSONAL INFORMATION SUCH BILLING INFORMATION, ETC.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact: accounts@sslhost.co.uk

 

Acceptable Use Policy
Revision date: 01 Jan 2017

As a provider of web site hosting and other Internet-related services, SSLHost offers its customer (also known as "Subscribers") and their customers and users the means to acquire and disseminate a wealth of public, private, commercial and non-commercial information. SSLHost respects that the Internet provides a forum for free and open discussion and dissemination of information. However, when there are competing interests at issue, SSLHost reserves the right to take certain preventive or corrective actions. In order to protect these competing interests, SSLHost has developed an Acceptable Use Policy ("AUP"), which supplements and explains certain terms of each customer's respective service agreement, and is intended as a guide to the customer's rights and obligations when using SSLHost' services. This AUP will be revised from time to time.

One important aspect of the Internet is that no one party owns or controls it. This fact accounts for much of the Internet's openness and value, but it also places a high premium on the judgment and responsibility of those who use it, both in the information they acquire and in the information they disseminate to others. When subscribers obtain information through the Internet, they must keep in mind that SSLHost cannot monitor, verify, warrant or vouch for the accuracy and quality of the information they acquire. For this reason, the subscriber must exercise his or her best judgement in relying on information obtained from the Internet, and also should be aware that some material posted to the Internet may be sexually explicit or otherwise offensive. Because SSLHost cannot monitor or censor the Internet, and will not attempt to do so, SSLHost cannot accept any responsibility for injury to its subscribers resulting from inaccurate, unsuitable, offensive or illegal Internet communications.

When subscribers disseminate information from the Internet, they must keep in mind that SSLHost does not review, edit, censor or take responsibility for any information its subscribers may create. When users place information on the Internet, they have the same liability as other authors for copyright infringement, defamation and other harmful speech. Also, because the information created is carried over SSLHost' network and may reach a large number of people, including both subscribers and non-subscribers of SSLHost, subscribers' postings to the Internet may affect other subscribers and may affect SSLHost' goodwill, business, reputation or operations. For these reasons, subscribers violate SSLHost policy and the Service Agreement when they, their customers, affiliates or subsidiaries engage in the following prohibited activities:

Spamming:
Sending unsolicited bulk and/or commercial information over the Internet. It is not only harmful because of its negative impact on consumer attitudes toward SSLHost, but also because it can overload SSLHost' network and disrupt service to SSLHost' subscribers. Also, maintaining an open SMTP relay is prohibited. When a complaint is received, SSLHost will investigate and suspend the account that is spamming. If the investigation result concludes that this was deliberate your account may be terminated.

Audio/Video Streaming:
Audio/Video Streaming is not hosting friendly. As such, SSLHost does not allow any streaming of audio or video content. Offending accounts will be suspended with notice.

Adult-Oriented Content:
SSLHost does not allow adult content and will suspend/terminate any offending account.

Large File Policy:
SSLHost is not for file hosting and distribution - as such, customers may not host any files larger than 50MB in size that are observed to be available for the sole purpose of download. Such files include but are not limited to .ISO, audio/video files, .EXE files. If you are unsure whether your file is against this policy, please e-mail accounts@sslhost.co.uk

Obscene Speech or Materials:
Using SSLHost' network to advertise, transmit, store, post, display, or otherwise make available child pornography or obscene speech or material is prohibited. SSLHost is required by law to notify law enforcement agencies when it becomes aware of the presence of child pornography on or being transmitted through its network.

Defamatory or Abusive Language:
Using SSLHost' network as a means to transmit or post negative, defamatory, harassing, abusive or threatening language.

Forging of Headers:
Forging or misrepresenting message headers, whether in whole or in part, to mask the originator of the message.

Illegal or Unauthorized Access to Other Computers or Networks:
Accessing, illegally or without authorization, computers, accounts or networks belonging to another party, or attempting to penetrate security measures of another individual's system (often known as "hacking"). Also, any activity that may be used as a precursor to an attempted system penetration (i.e., port scan, stealth scan or other information-gathering activity).

Distribution of Internet Viruses, Worms, Trojan Horses or Other Destructive Activities:
Distributing information regarding the creation of and sending Internet viruses, worms, Trojan horses, pinging, flooding, mail bombing or denial of service attacks. Also, activities that disrupt the use of or interfere with the ability of others to effectively use the network or any connected network, system, service or equipment.

Facilitation a Violation of this AUP:
Advertising, transmitting or otherwise making available any software, program, product or service that is designed to violate this AUP, which includes the facilitation of the means to spam, initiation of pinging, flooding, mail bombing, denial of service attacks and piracy of software.

Usenet Groups:
SSLHost reserves the right not to accept postings from newsgroups where we have actual knowledge that the content of the newsgroup violates the AUP.

Other Illegal Activities:
Engaging in activities that are determined to be illegal, including, but not limited to, advertising, transmitting or otherwise making available ponzi schemes, pyramid schemes, fraudulently charging credit cards and pirating software.

Other Activities:
Engaging in activities, whether lawful or unlawful, that SSLHost determines to be harmful to its subscribers, operations, reputation, goodwill or customer relations.

As we have pointed out, the responsibility for avoiding harmful activities just described rests primarily with the subscriber. SSLHost will not, as an ordinary practice, monitor the communications of its subscribers to ensure that the comply with SSLHost' policy or applicable law. However, when SSLHost becomes aware of harmful activities, it may take any action to stop the harmful activity, including, but not limited to, removal of information, shutting down a web site, implementing screening software designed to block offending transmissions, denying access to the Internet, or any other action deemed appropriate by SSLHost.

SSLHost is also aware that many of its subscribers are themselves providers of Internet services, and that information reaching SSLHost' facilities from those subscribers may have originated from a customer of the subscriber or from another third party. SSLHost does not require its subscribers who offer Internet services to monitor or censor transmissions or web sites created by customers of its subscribers. SSLHost reserves the right to directly take action against a customer of its subscribers. Also, SSLHost may take action against the SSLHost' subscriber because of activities of a customer of the subscriber, even though the action may affect other customers of the subscriber. Similarly, SSLHost anticipates that subscribers who offer Internet services will cooperate with SSLHost in any corrective or preventive action that SSLHost deems necessary. Failure to cooperate with such corrective or preventive measures is a violation of SSLHost policy.

SSLHost will not intentionally monitor private electronic mail messages sent or receive by its subscribers, unless required to do so by law, governmental authority or when public safety is at stake. SSLHost may, however, monitor its service electronically to determine that its facilities are operating satisfactorily. Also, SSLHost may disclose information, including, but not limited to, information concerning a subscriber, a transmission made using our network, or a web site, in order to comply with a court order, subpoena, summons, discovery request, warrant, statute, regulation or governmental request. SSLHost assumes not obligation to inform the subscriber that subscriber information has been provided and, in some cases, may be prohibited by law from giving such notice. Finally, SSLHost may disclose subscriber information or information transmitted over its network where necessary to protect SSLHost and others from harm, or where such disclosure is necessary to the proper operation of the system. However, SSLHost will never sell information to other services or outside companies.

SSLHost expects that its subscribers who provide Internet services to others will comply fully with all applicable laws concerning the privacy of online communications. A subscriber's failure to comply with those laws will violate SSLHost policy. Finally, SSLHost wishes to emphasize that, in accepting the Service Agreement at account creation, subscribers indemnify SSLHost for any violation of the Service Agreement, law or SSLHost policy resulting in loss to SSLHost or the bringing of any claim against SSLHost by any third party. This means that, if SSLHost is sued because of a subscriber's or customer of a subscriber's activity, the subscriber will be responsible for payment of any damages awarded against SSLHost, plus costs and reasonable attorney's fees.

We hope this AUP is helpful in clarifying the obligations of Internet users, including SSLHost and its subscribers, as responsible members of the Internet. Any complaints about a subscriber's violation of this AUP should be sent to accounts@sslhost.co.uk